Bodeno Support
Account
I can't sign in. Check that you're using the same email you signed up with, and look in your spam folder for the sign-in email. Still stuck? Email us from that address.
How do I delete my account? In the app, open your account settings and choose Delete account. This permanently deletes your data and photos. You can also email us and we'll do it for you.
Subscriptions
How do I cancel? On iPhone, go to Settings → your name → Subscriptions → Bodeno. Cancelling stops the next renewal; you keep access until the end of the paid period.
How do I get a refund? App Store purchases are refunded by Apple. Request one at reportaproblem.apple.com.
I paid but don't have access. Use Restore Purchases in the app while signed in to the same Apple Account. If that doesn't work, email us.
Using Bodeno
My data isn't showing up. Make sure you're online and signed in to the same account, then pull to refresh or reopen the app.
Is the AI coach medical advice? No. The coach gives general fitness and nutrition guidance. Talk to a doctor before making big changes to your diet or training, especially if you have a health condition.
Privacy
See our Privacy Policy for what we collect and how to access, export or delete your data.